Sales Rep On-Premise

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Wholesaler: Empire Distributors

Location: Wilmington, NC


Represents Empire Distributors, Inc. and its brands to food and beverage establishments. Sells beer, wine and non-alcoholic products to taverns, hotels, restaurants, cocktail lounges, bowling alleys and other businesses by performing the following duties.

Essential Duties and Responsibilities:

    • Service and maintain current accounts with orders and provide prompt, courteous customer service.
    • Compiles lists of prospective customers for use as sales leads based on information from newspapers, business directories, industry ads, trade shows, Internet Web sites and other sources.
    • Prepares monthly planning and goals and tracks as necessary or required.
    • Conduct Sales review with accounts.
    • Place orders and follows up to ensure the best customer service is provided.
    • Maintains existing accounts and provides customer service in accordance with EDI’s customer service philosophy and standards.
    • Schedule product promotions and wine dinners.
    • Travels through assigned territory to call on regular and prospective customers to solicit orders, or talks with customers at the on premise place of business or by phone.
    • Sustains the minimum number of sales calls as determined by District Manager.
    • Handles damaged and off-condition product.
    • Distribute, track and display various Point of Sale items.
    • Quotes prices and prepares sales orders. Assist in credit terms for orders obtained.
    • Estimates date of delivery to customer, based on knowledge of own firm’s delivery schedules.
    • Confers with District Manager to resolve customer problems.
    • Works with Customer Service Representative and Operations employees to assure the best service is provided to our customers. Coordinates customer training.
    • Enters new customer data and other sales data for current customers into computer database.
    • Develops and maintains relationships with purchasing contacts.
    • Investigates and resolves customer problems with deliveries.
    • Attends trade shows.
    • Rides with suppliers to showcase brands and increase sales.
    • Focuses on “Building Brands and Developing People”
    • Maintains frequent and open communication with drivers, driver supervisors, district manager, sales managers and the general manager.
    • Continually maintains training and product knowledge.
    • Delivers emergency orders when needed.
    • Conducts business according to local and state laws.
    • Other duties may be assigned.

Key Competencies:

Associate’s degree equivalent from a two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.
Sales experience and fine wine & beer knowledge is required.


Certificates, Licenses, Registrations

Must have the ability to sustain a current and valid Alcohol Sales Permit issued by the State of North Carolina ABC Commission. Valid Driver’s License and personal vehicle insurance reflecting company standards.